Política de reembolso
Return policy
We are committed to providing you with a quality shopping experience. If you are not satisfied with a product purchased on our Shopify store or have any questions, we are more than happy to provide you with a return service.
Here are the highlights of our return policy:
1. Return conditions:
- Returns must be made within 30 days of purchase.
- Returned goods must be in their original condition, unused and unaltered, with all original labels and packaging.
- Specially customized or personalized items may not be eligible for return, and we will decide whether to accept returns on a case-by-case basis.
2. Return process:
- If you would like to return a product, please contact our customer service team via our website or picturebrickart@gmail within 30 days
.com) to submit a return application.
- Once we receive the returned item and confirm that it meets the return conditions, we will refund your money as soon as possible.
3. Refund method:
- The refund will be returned to the payment method you originally used to purchase the item.
- Refund processing times vary depending on the payment method and collection agency you use, please be aware of possible delays.
4. Return shipping:
- If you feel that we have sent the wrong item, we will bear the return shipping cost on a case-by-case basis.
- If you are not satisfied with the product or return it for personal reasons, there is a 25% commission on returns..
Please note: The above return policy only applies to items purchased through our Shopify online store. If you purchased the product through another channel, please contact the customer service team of your channel of purchase for return information.
If you have any questions about our return policy or need further assistance, please feel free to contact us at picturebrickart@gmail.com. We will do our best to provide you with satisfactory answers and support.
We are committed to providing you with a quality shopping experience. If you are not satisfied with a product purchased on our Shopify store or have any questions, we are more than happy to provide you with a return service.
Here are the highlights of our return policy:
1. Return conditions:
- Returns must be made within 30 days of purchase.
- Returned goods must be in their original condition, unused and unaltered, with all original labels and packaging.
- Specially customized or personalized items may not be eligible for return, and we will decide whether to accept returns on a case-by-case basis.
2. Return process:
- If you would like to return a product, please contact our customer service team via our website or picturebrickart@gmail within 30 days
.com) to submit a return application.
- Once we receive the returned item and confirm that it meets the return conditions, we will refund your money as soon as possible.
3. Refund method:
- The refund will be returned to the payment method you originally used to purchase the item.
- Refund processing times vary depending on the payment method and collection agency you use, please be aware of possible delays.
4. Return shipping:
- If you feel that we have sent the wrong item, we will bear the return shipping cost on a case-by-case basis.
- If you are not satisfied with the product or return it for personal reasons, there is a 25% commission on returns..
Please note: The above return policy only applies to items purchased through our Shopify online store. If you purchased the product through another channel, please contact the customer service team of your channel of purchase for return information.
If you have any questions about our return policy or need further assistance, please feel free to contact us at picturebrickart@gmail.com. We will do our best to provide you with satisfactory answers and support.